Baseline Racquets is now the official testers and certifiers for ERSA (European Racquet Stringers Association) in Southern Africa. This comes after a recent visit from Mark Maslowski, who is the owner of ERSA as well as the editor of the ERSA Pro Stringer magazine. During the trip he certified four of the retailer’s racquet stringers as Pro Stringers and Master Pro Stringers.
The certification for Master Pro Stringer and Pro Stringer involves a written test as well as a detailed practical test, both of which measure the applicant’s understanding and skills with respect to all facets of racquet service, such as installing grommets and string, re-gripping, and handle sizing.
The Master Pro Stringer certificate is for racquet technicians who pass all portions of the certification exam. The applicant also has to demonstrate an understanding and customisation of weight and balance as well as current frame and string technologies and how those technologies translate to player satisfaction.
Being certified as a Pro Stringer means that the stringer has a good knowledge of strings, stringing, racquet maintenance and customer service.
ERSA replaced the CS and MRT tests in 2016. It offers the Pro Tour Stringer Certification, which has become the industry standard. ERSA teaches and certifies stringers in tennis, badminton and squash.
For shop owners, managers and shop stringers, there is the MPS Level 2 certification, which covers racquet and string technologies, racquet tuning, management, marketing, sales, online shops, accounting, inventories and social media.
Baseline Racquets specialises in high performance tennis and squash products and services and has two stores in Gauteng (in the Brooklyn Centre in Brooklyn, Pretoria, and in the Meadowdale Value Centre in Meadowdale) as well as an online store.